Frequently Asked Questions

Overseek Socials is an AI-powered social media management platform that lets agencies and brands schedule posts, track analytics, and manage engagement across multiple platforms from a single dashboard.

We currently support Instagram, TikTok, YouTube, Facebook, Pinterest, Bluesky, and Google Business Profile. More platforms are on our roadmap.

Yes! Our Free plan includes 3 social accounts, 30 scheduled posts per month, and 10 AI content generations. No credit card required to get started.

Our AI learns your brand voice from existing content and generates on-brand captions with virality scoring. It also suggests optimal posting times based on your audience engagement patterns.

Absolutely. Workspace isolation lets agencies manage multiple brands with separate accounts, calendars, and analytics, all from one login. Each workspace has its own team members and permissions.

We provide cross-platform performance metrics including engagement rates, reach, impressions, follower growth, and more. Pro and above plans can export analytics as PDF or CSV. Business plans and above can connect Shopify or WooCommerce to track revenue attribution per post.

You can monitor and respond to Google Business reviews from a unified inbox. Track sentiment trends over time and protect your brand reputation across multiple locations.

Yes. You can change your plan at any time from your billing settings. When upgrading, you get immediate access to the new features. When downgrading, the change takes effect at the end of your current billing cycle.

Yes, all paid plans come with a 14-day free trial so you can explore every feature before committing.

We use Stripe for payment processing and accept all major credit and debit cards (Visa, Mastercard, American Express) as well as some local payment methods depending on your region.

You can cancel anytime from your billing settings. There are no cancellation fees or long-term contracts. Your access continues until the end of the current billing period.

We use industry-standard encryption at rest and in transit. OAuth tokens are stored encrypted and we never store your social media passwords. Our infrastructure is hosted on secure cloud providers with SOC 2 compliance.

Yes. You can request complete deletion of your account and all associated data from the Data Deletion page. We process all requests within 30 days in compliance with GDPR and applicable privacy regulations.

Absolutely not. We never sell, share, or trade your personal data or your social media analytics with third parties. See our Privacy Policy for full details.